Contact details 
Crete RetreatTsikalariaChania[email protected]+30 694 7569 113

Terms & Conditions

We at Crete Retreat are committed to providing you a relaxing and enjoyable stay. We do understand that sometimes guests need to cancel or are not happy with their stay.

Our policies for cancellation are as follows:

  1. If you need to cancel you vacation with us and it is more than 7 days prior to your arrival you will receive a refund in full
  2. If you cancel your vacation between 6 days and 24 hours prior to arrival you will receive a 50% refund.
  3. If you need to cancel your vacation after 24 hours and up to 1 hour prior to arrival you will receive a 50% refund minus 1 nights stay.
  4. If you wish to cancel during your stay, you will be refunded 50% of any unspent nights, less one day.


If you leave your villa in an unreasonable condition, or excessive damages, we reserve the right to charge you an additional cleaning fee or repair bill.

Winter Rentals:

We offer our villas for long term winter rental from November to April, the minimum rental term is 28 days. The price for this is inclusive of, the villa, water and internet access. Our villas are fitted with photovoltaic solar panels to provide electricity to the air conditioner units, and wood burning stoves to provide heat during your stay. Electricity, Gas & fire wood is additional to the rental price.

Electricity is metered and charged at the standard Greek usage rate, payable monthly for rentals longer than 1 month, and fortnightly for 1 month rentals.

Gas is for the gas hobs, and for the gas BBQ’s. Crete Retreat will provide a bottle but it is up to the guest to replenish the gas.

Fire wood can either be purchased from us or you can source your own supplies locally.

The villas come fully equipped and furnished.

Cancellation of your winter let:

If you cancel up to one month prior to arrival a full refund is provided.

Cancellation 30 days or less before arrival a refund of 50% is provided

Last updated 07/12/2021